Water Service Regulations and Conditions In Accordance with Ordinance No. 82-1
Rates, Fees and Charges
The applicant is responsible for all District charges, fees, and costs, including labor and materials, associated with the installation of water service or the upgrade of an existing service, and the provision of water service. Applicant, at applicant’s sole expense, is responsible for the installation and maintenance of all waterlines, fixtures, and appurtenances on the customer side of the meter. The applicant will be liable for any damage to the District’s meters, submeters, appurtenances, equipment, and property caused by an act or omission of applicant, owner, tenant, or their contractors, agents, or invitees. The property owner will be liable for any and all charges for consumption by tenants on the approved property.
Compliance with Laws
The applicant must comply with all District specifications, federal, state, and local laws, regulations, safe dig practices and must have obtained all necessary permits and approvals required for the new water service connection or upgrade of an existing service. The applicant agrees to indemnify, defend, and hold harmless the District against any damages or liabilities arising from the failure of the applicant to comply with all applicable laws and regulations or failure to obtain any permit or other approval required for the new water service connection or upgrade of an existing water service.
Quantity of Water Supply
The District will endeavor to furnish, so far as is reasonably possible, but cannot guarantee, a continuous supply of water to its customers at a reasonable pressure at the District’s meter, and will endeavor to avoid any shortage or interruption in water service. In the event that the District is unable to provide satisfactory water service by reason of insufficient or high pressure, inadequate volume of water or intermittent supply, the District shall not be liable to any customer for any damage or inconvenience that may occur as a result.
The District reserves the right to implement temporary emergency shut downs of the system due to operational difficulties, natural catastrophes and other causes which may prevent the provision of water service. The District, whenever it shall find it necessary or convenient for the purpose of making repairs or improvements to its system, shall have the right temporarily to suspend delivery of water and it shall not be liable for any loss or damage that may result. Repairs or improvements will be implemented as soon as is practicable and, so far as possible, at such times as will cause the least inconvenience to customers. Whenever possible and as time permits, all customers affected will be notified prior to such shutdowns.
The District purchases all of its water from the San Francisco Public Utilities Commission (SFPUC). While there currently are no restrictions on the District’s water supply, the District’s water supply may become limited if the SFPUC allows the District to purchase only its maximum supply assurance.
Quality of Water Supply
The District will endeavor to supply safe and potable water at all times; provided, however, the District specifically disclaims and gives no warranty, express or implied as to merchantability, fitness for purpose, chemical composition, quality or any other matter of water supplied. The District assumes no responsibility for loss or damage, including but not limited to personal injury, wrongful death, property damage and loss of profits, because of lack of merchantability, fitness of purpose, chemical composition or quality of water supplied. The District shall not be responsible for any loss or damage arising from leaks, breaks or corrosion in or to District facilities or non-District facilities as a result of the quality of water supplied.
Regulations and conditions for water service ›