The Mountain Tunnel at Hetchy Hetchy Reservoir is currently shutdown for 60 days for interim repairs and inspection. During the shutdown, customers will continue to be served high-quality drinking water from the Calaveras Reservoir in Alameda County. The Tunnel will return to service in early March 2017.
Remember the "1 2 3 4 Rule" for personal EMERGENCY WATER SUPPLY:
Please be prepared! Your water service may be interrupted at any time if a DIstrict's main pipe breaks, or our supplier's pipes break from a natural disaster such as an earthquake. You must be responsible for supplying your family with water for drinking and sanitation in an emergency.
Keep an emergency supply of bottled water in your home or garage and refresh it every 4-5 months.
Pay my bill with automatic debit: Pay water bills using automatic draft from your bank account. You may authorize the District to deduct the monthly amounts from a checking account which will post to your water bill account. Though you'll still receive a paper bill in the mail, the amount due will be paid. Click the SIGN UP button, fill out the form completely, and mail it or e-mail as instructed on the form.
View my bill. You may view your bill and history of usage and payments. Click on the View My Bill button, and sign up for an account. You'll need 1) Your water account number 2) the name on your water account.