You'll need gloves, a large screwdriver, and the water meter number on your bill.
STEP 1. Make sure no one is using water on your property. Be sure to check that automatic devices such as irrigation and pool fillers are not running.
STEP 2. Find Your Water Meter
Most water meter boxes are located on your property within 10-15 feet of the road or along the road in front or to the side of your house. The boxes typically have a concrete cover with the word "WATER", but can have a metal cover if it's in the roadway. There may be a blue spot of paint on the road near the box. There may be a backflow device in a green padded cover near your meter. Sometimes meter boxes are located in less obvious places, covered with mulch or shrubbery. If you need assistance finding the box, please contact us during regular office hours.
STEP 3. Check to see if water is flowing through the meter.
Once you've found the box, with gloves in place (in case of spiders, slugs, etc.) use the large screwdriver to lift the meter box cover. If your cover has an embedded smaller door, you may only need to lift that small door.
Double-check that the 8-digit number on the meter lid matches the number on your bill to make sure that the meter is yours and not your neighbor's.
Lift the meter lid to see the meter dial.
Find the flow indicator which is the small blue object shaped like an asterick * on the upper left of the dial.
Make note of where the flow indicator is pointing (1 of the 6 legs is an arrow) and watch it for a full minute. If it does not move, then do not have a continuous leak in your system. Congratulations!
If the flow indicator is moving, confirm that your irrigation is not running, and that no other water is being used.
If the red needle is spinning rapidly, immediately contact your water provider for assistance.
If the red needle is moving slowly, contact your water provider during office hours for assistance in isolating the leak. PHWD can provide some assistance in isolating leaks for customers, but property owners are responsible for finding and repairing leaks on their property.
Calculate how much water is flowing throught the meter. CLICK HERE
Find out how to isolate the leak yourself. CLICK HERE
GET DROUGHT INFORMATION
Watch this 90 second video on how to save water in the landscape.
TIPS FOR SAVING WATER
MANAGING TURF DURING A DROUGHT
VOLUNTARY LANDSCAPE GUIDELINES
Below is a list of ways for you to reduce your indoor and outdoor water use:
Turn off the faucet when you are brushing your teeth or washing dishes to save 2 to 3 gallons per minute.
Do not pre-rinse dishes before loading the dishwasher. You will save as much as 20 gallons per load, or 6,500 gallons per year.
Take shorter showers. Each minute you cut saves 2.5 gallons.
Run your washing machine and dishwasher with full loads only, even if the machine has an adjustable load setting.
Install faucet aerators or low-flow faucets in your kitchen and bathrooms.
Replace older toilets with low-flow models. They use less than half as much water as older models.
Replace your old clothes washer with a water-saving one.
Check your home's water meter for system leaks. Turn off all faucets and water-using appliances and then check your meter. If the flow dial on your meter is moving, you have a leak in your main line, irrigation line, or toilet. We can assist you in determining whether you have a leak. (Not all irrigation leaks will show on the meter.)
Give your plants only the amount of water they need. For example, water your lawn no more than three times a week and only at night or early morning.Also, be sure to set your timers appropriately to avoid run off.
Check your irrigation system at least once every season. Broken irrigation heads can lose hundreds of gallons if left unchecked.
Use a broom to clean sidewalks, driveways, and pavement instead of using a hose.
Plant drought tolerant landscaping. This can save you up to 50% of your outdoor water use.
WATER CONSERVATION REBATE PROGRAMS
Residences in Santa Clara County have the opportunity to benefit from rebates offered through the Santa Clara Valley Water District. These rebates focus on assisting homeowners and businesses in reducing water consumption in a “one time” fix. This not only reduces overall water use, but reduces the overall amount of time a person needs to spend on water conservation.
Below is a list of rebate programs. Click on the title to be directed to the rebate’s website.
Water-Wise House Call ProgramA Water-Wise House Call is a free home water use survey that identifies opportunities where you can conserve water inside and outside of the home. Conducting a house call involves calculating water use, teaching you to read your water meter, surveying the irrigation system, and showing you simple ways to save water. The Water-Wise House Call also acts as a pre-inspection for landscape rebates and is good for three years.
Clothes Washer Rebate ProgramRebate applications are available at stores where high-efficiency washing machines are sold. Homes that have received a water rebate for a clothes washer within the last five years are ineligible.
High Efficiency Toilet Rebate ProgramTo receive a rebate application, pre-approval must be obtained first. Call (877) 874-8479 for rebate pre-approval and to request a rebate application. An on-site inspection may be required to receive approval.
Landscape Rebate ProgramThe Landscape Rebate Program provides rebates for homeowners and businesses that increase their outdoor water use efficiency by replacing high water use landscape and/or upgrading to high efficiency irrigation equipment. Santa Clara County residents can receive up to $2,000 and commercial, industrial, and institutional properties can receive up to $20,000 by replacing high water using plants, such as turf grass, with low water using plants from the Approved Plant List or by installing permeable hardscape. Please note that aWater-Wise House Call is required prior to making any changes.
CUWCC – California Urban Water Conservation Water Council
Conservation technology, Legislation, technical resources and publications.
EBMUD – East Bay Municipal Utility District. To manage the natural resources with which the District is entrusted; to provide reliable, high quality water and wastewater services at fair and reasonable rates for the people of the EastBay; and to preserve and protect the environment for future generations. California Department of Water Sources - DWR operates and maintains the State Water Project, including the California Aqueduct. The department also provides dam safety and flood control services, assists local water districts in water management and conservation activities, promotes recreational opportunities, and plans for future statewide water needs.
H2OUSE – Water Saver – Virtual water conservation options in the home. Garden guides, water budget calculator. Top 5 steps to conserve water. Additional resources.
Water Wise Consulting – Resource for water agencies & contractors. These are the people who come out for SCVWD’s free irrigation evaluation & irrigation assistance.
Northern California Water Association – To promote the economic, social and environmental viability of Northern California by enhancing and preserving its water rights, supplies and water quality.
CIMIS - The California Irrigation Management Information System is a program in the Office of Water Use Efficiency (OWUE), California Department of Water Resources (DWR) that manages a network of over 120 automated weather stations in the state of California. CIMIS was developed to assist California’s irrigators manage their water resources efficiently. Efficient use of water resources benefits Californians by saving water, energy, and money.
BAWSCABay Area Water Supply and Conservation Agency.